Before getting started with Connex.us, make sure you have the following:
The Connex.us Client will run on your computer and listen for calls from a restricted facility. Follow the steps below to get the CXClient:
PLEASE NOTE: Anti-virus software can affect the installation of the CXClient. Specifically, AVG Anti-Virus may prevent this application from running. If the application begins to download but then stops or never completes the installation, please consider temporarily disabling your anti-virus software. You can re-enable it after the installation is complete. For AVG users, you can disable the "Surf Shield" feature by opening the AVG user interface, then go to "Components > LinkScanner" and uncheck the "Surf Shield" option. Apply this change and then try installing CXClient again.